Let's start at the very beginning..

Shampooing. Now most people think they know how to clean themselves in the shower but in fact, most people do it wrong. Scrub shampoo into your scalp and hair roots. Massage it all around and make sure your head is very clean. You can run it through your ends right before you rinse if your insist, but really, it is not necessary. All your oil is right on or by your head and the shampoo has traveled to your ends a little without applying it directly.

Next is conditioner. Wring your hair out so there is not quite as much water trapped in your hair. Make a pony tail with your hands and apply a good amount through your ends. Do not put it on your roots or scalp unless you have very dry hair. The hair further down the shaft has been on the planet a lot longer and needs that love. Let is sit for a few minutes and rinse for a few minutes really making sure the conditioner is out of your hair.

Shampooing your ends makes them dry and brittle(unhealthy and will break). Conditioning your scalp or not rinsing enough makes your hair oily(looks dirty and hair is flat).

Hope you'll pass your first lesson!

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I think you get it! If I don't know the answers, I'll research it at school!

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...future professional but whateves.